Returns

We accept returns within 14 days of delivery.
Items must be unworn, unwashed, and in original condition, with all tags intact.

Each return is carefully reviewed to ensure it meets our standards.

How to Request a Return

To initiate a return, contact us at:
support@luxtriss.com

Please include your order number and reason for return.
Our team will guide you through the next steps.

Return Conditions

Returned items must:

• Be in original condition
• Show no signs of wear or damage
• Include original packaging

Items that do not meet these conditions may not be accepted.

Exchanges

We currently do not offer direct exchanges.
If you need a different size or color, we recommend placing a new order.

Refunds

Once your return is received and inspected,
your refund will be processed to the original payment method.

Processing times may vary depending on your payment provider.

Shipping Costs

Return shipping costs are the responsibility of the customer,
unless the item received is defective or incorrect.

Final Notes

We recommend using a trackable shipping service for all returns.
LUXTRISS is not responsible for lost return shipments.